Shipping policy

Shipping policy

All orders are processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

We offer Free Shipping in the US for orders over $100. 

Local delivery

Free local delivery is available for orders over $100 within 15 miles radius. For orders under $100, we charge $20 for local delivery.

Deliveries are made from 10am to 7pm on thursday and friday. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

In-store pickup

If you're located in New York, you can also pickup your coat at 1018 hancock st. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 2pm-7pm on monday through friday. Please have your order confirmation email with you when you come.

International Shipping

We offer international shipping to all countries. 

Shipping charges for your order will be calculated and displayed at checkout.  

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. StandAwt is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at hello@standawt.com with your name and order number, and we will look into it for you.